Booking & refund policy
Booking
A 50% deposit is required to secure your booking.
Cancellation and refund
Full refund for cancellations made two weeks or more prior to the scheduled tour date.
No refund for cancellations made within two weeks of the scheduled tour date; the deposit will be retained to cover booked services, such as minivan rental, boat trips, and tickets. No portion of the deposit will be paid to Luca Tour Guide.
Booking payment methods
The remaining balance is payable in cash at the end of the tour, or via PayPal or via Bank transfer.
PayPal
Use the following email address: lucazoppo@hotmail.com.
IMPORTANT
Select the “Friends and Family” payment option to avoid transaction fees.
In the payment message, please include the name of the tour, tour date, your first name, and your last name.
Bank Transfer (Italy)
Bank name: INTESA SANPAOLO
Account Holder: Luca Zoppo
IBAN: IT70P0306903523100000072384
BIC/SWIFT: BCITITMM
Bank address: via Riviera di Chiaia, 131 cap 80122 Napoli
IMPORTANT
In the payment reference, please include the tour name, the tour date, and your first and last name.